CRM & Retention 

Lifecycle Automation • LTV Optimization • Revenue Intelligence

We design data-driven CRM and retention systems that transform customer data into predictable, compounding revenue.

This is not email marketing.
This is Lifecycle Automation & Revenue Engineering.

Request a CRM & Retention Strategy Call Explore the Framework
CRM Architecture Email + SMS Automation Klaviyo / Shopify Segmentation + Personalization LTV Growth
Impact • What This System Improves

Outcomes You Can Expect

Higher LTV, more repeat purchases, better attribution, and reduced dependency on paid ads.

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Repeat Purchase Lift (Typical)
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LTV Growth Target
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Lifecycle Flows Engineered
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Custom System Per Brand

What We Build

Enterprise-Grade CRM & Retention Engineering

A fully integrated retention ecosystem designed for scale.

CRM Architecture & Data Intelligence

Centralized customer data, advanced tagging, lifecycle segmentation, and behavioral tracking.

Email Automation & Lifecycle Flows

Onboarding, abandoned cart, post-purchase, upsell, replenishment, win-back — engineered for conversion.

SMS Automation & High-Intent Messaging

Event-triggered SMS campaigns aligned with lifecycle stages and purchase behavior.


Platforms • Integrations

Platforms & Technology Stack

We engineer systems using best-in-class platforms — then connect them with clean data + automation logic.

Core Automation Platforms

  • Klaviyo (Email + SMS Automation)
  • ActiveCampaign • Mailchimp
  • SMSBump • Attentive

CRM & Data Infrastructure

  • Shopify CRM & eCommerce integrations
  • HubSpot • Salesforce • Zoho CRM
  • Advanced API & webhook integrations

Framework • How It Works

Our Retention Strategy Framework

A 6-step system designed to move customers from acquisition → repeat purchase → advocacy.

1) CRM & Data Foundation

Data modeling, tagging architecture, lifecycle mapping.

2) Lifecycle Strategy Design

Customer journey engineering from acquisition to advocacy.

3) Automation & Flow Engineering

Always-on automation across email and SMS.


Fit • Best For

Who This Is For

Built for brands targeting Lebanon, GCC, and MENA markets.

Ideal Businesses

  • Shopify & eCommerce brands
  • Subscription & repeat-purchase businesses
  • Growth-stage and enterprise brands

What You Want

  • Predictable monthly growth
  • Higher LTV & repeat purchase rate
  • Automated revenue generation

FAQ • Clarity

FAQ

Quick answers before you request a strategy call.

Is this just email marketing? ⌄

No. This is CRM architecture + lifecycle automation + attribution designed for compounding revenue.

Do you build both Email and SMS systems? ⌄

Yes. We engineer flows across email + SMS and connect them to lifecycle stages and behavior.

Can this work for Shopify? ⌄

Yes. Shopify is one of the most common ecosystems we build retention systems for.

Do you provide analytics + revenue attribution? ⌄

Yes. We implement dashboards and attribution so you can measure automation revenue and LTV changes.


Build Your CRM & Retention Engine

No random campaigns. No disconnected tools. Only scalable, revenue-driven retention systems engineered for long-term growth.

Request a Strategy Call → Visit Our Agency

© Al Khachan Marketing Agency — CRM • Retention • Lifecycle Automation • LTV Growth

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